Plans Changed? No Problem.
Easy Change is our flexible change program for online purchases if your plans change after you’ve purchased lift tickets, rentals, lessons, or activities. Outside of 48 hours, you can cancel your purchase for a refund, or within 48 hours, we’ll transfer the full dollar value of your purchase to a credit voucher—no penalty, no hassle.
What's Covered
- Lift tickets purchased online
- Rental equipment reservations
- Mountain Sports lessonsExcluding seasonal programs and lesson packs
- Activities
- Season PassesSeason Pass Rollover
How It Works
If your plans change, you can cancel your purchase for a full refund 48 hours in advance. If you have to cancel within 48 hours, we’ll convert the value of your online purchase into a credit voucher you can use for up to 365 days - on any activity, any day.
- Submit your Easy Change request online.
- We’ll process your request and issue a refund or credit voucher to your account within 72 hours.
- Vouchers can be used online at shop.bigskyresort.com or in person at the resort.
- Voucher credits are valid for 365 days from the date the voucher is created.
- Voucher credits are valid at any Boyne Resorts property
Important Details
- Credits are non-transferable and tied to the original purchaser’s account.
- If your new purchase costs more, you pay the difference. If it costs less, the remaining balance stays on your voucher.
- Refunds are not issued if credits are applied toward a lower-priced item or remain unused at expiration.
What's Not Covered
Season Pass Rollover
If you’re a season pass holder and need to defer your pass value to next season due to a medical condition or qualifying hardship, visit our Season Pass Rollover page for eligibility details and to submit your request.
We're here to help
Have questions about Easy Change or need to find your Easy Change credit? Here are a few options to get you to the right place.
