Plans Changed? No Problem.

How It Works

If your plans change, you can cancel your purchase for a full refund 48 hours in advance.

If you have to cancel within 48 hours, we can only accept cancellations due to medical incidents that prevent you from using your purchase. Upload medical documentation, and if approved, we’ll convert the value of your online purchase into a credit voucher you can use for up to 365 days - on any activity, any day.

1. Submit your Easy Change request online.
2. We’ll process your request and issue a refund or credit voucher to your account within 72 hours.
3. Vouchers can be used online at shop.bigskyresort.com or in person at the resort.
4. Voucher credits are valid for 365 days from the date the voucher is created.
5. Voucher credits are valid at any Boyne Resorts property

Important Details

• Credits are non-transferable and tied to the original purchaser’s account.
• If your new purchase costs more, you pay the difference. If it costs less, the remaining balance stays on your voucher.
• Refunds are not issued if credits are applied toward a lower-priced item or remain unused at expiration.

What's Not Covered

• Lodging—see our lodging cancellation policy below.
• Solace Spa reservations—contact the Spa.
• Golf tee times or lessons—contact the Pro Shop.
• Purchases made through third-party sellers.