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Mountain Sports Policies

The following policies apply to Big Sky Resort Mountain Sports lessons, guided experiences, season-long programs, clinics, and Big Sky Resort Nordic Center lessons and clinics. 

General Policies

  • Lift access is required during sessions and is not included in the session price.
  • Rental equipment is not included with lessons.
  • Lessons are not transferrable.
  • We do not allow day-of signups for Group Lessons.
  • Children may not always ride lifts with an instructor.
  • Depending on needs, children in group lessons may take rest, bathroom, and warm-up breaks throughout the day.

Locations

Big Sky Resort offers lessons based in three different meeting spots: Mountain Village, Madison Base, and the Montage Hotel (for guests of the hotel & Spanish Peaks).  

Nordic skiing lessons are based at the Big Sky Resort Golf Course & Nordic Center, located in the Meadow Village. 

  • Please note your location selection during booking—the three locations are not quickly accessible from one another.
  • If you have booked your lesson in the wrong location, please contact us. We will do our best to move your meeting location.

Skier/Snowboarder Ability Level Classifications

When booking a lesson or guided experience, it's important for us to understand your skier or snowboarder ability level to make sure you have the best experience with us. Please use the following chart to determine your level. 

Ski Levels 

  1. First time on skis
  2. Can stop, not yet turning
  3. Can turn, practicing connecting turns
  4. Comfortable on green runs
  5. Working on parallel turns
  6. Comfortable connecting parallel turns on blue runs
  7. Parallel on ungroomed blue runs
  8. Parallel on ungroomed black runs
  9. Parallel on double black runs

Snowboard Levels 

  1. First time on a snowboard
  2. Can stop, not yet turning
  3. Can turn, practicing connecting turns
  4. Comfortable on green runs
  5. Working on varying turn sizes and shapes
  6. Comfortable connecting turns on blue runs
  7. Maintains speed in blue moguls and powder
  8. Maintains speed in black moguls and powder
  9. Maintains speed in double black moguls and powder

Cancellation Policy

We understand that sometimes your plans change after you’ve purchased your Mountain Sports Lesson or Guide. Our credit policy allows you to receive credit for your purchase in the form of an eVoucher that may be used towards another online purchase.  

The full dollar amount for change requests and cancellations made 48 hours in advance of the start date will go onto a voucher. Within 48 hours no voucher will be issued. To cancel contact the Mountain Sports Office for downhill ski & snowboard lessons or the Nordic Center for nordic skiing lessons.  

Log into the Big Sky Online Store to see voucher codes and use them to purchase online products for a future visit. Vouchers generated during the 23-24 ski season will expire on May 1, 2025. If there is a difference in price, you will be required to pay that difference for the new product. If you do not use all of your credit in one transaction, the remaining balance will remain available on the same voucher for another purchase until the expiration of May 1, 2025. Voucher credits must be redeemed online and are not available at any outlet. 

Need help? Contact us.

Visit our Help Center online. 

 

(800) 548-4486 

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