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Ticket Agents
- Assist guests with their day tickets, season passes, multi-day and Biggest Skiing in America passes at the ticket counter and at the lift line.
- Must understand/learn the criteria for our frequent sky cards as well as discount rates, vouchers, coupons, promotions, etc.
- Accountable for their cash drawer each day; must be able to balance tickets sold against receipts.
- Responsible for meeting, greeting and assisting guests before, during and after the ski day.
- Knowledge of the Big Sky Sports products, mountain terrain and village services, activities and events to assist in guest service.
- Examines ticket or pass to verify authenticity and scans barcode to verify validity before guests load the lift.
- Must be familiar with daily snow and grooming report.
- Answer guest issues and questions promptly and politely.
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